Will Keith Cart, head of WhatsApp on Facebook, assured users around the world on Tuesday that the new terms and conditions of the messaging service are transparent.
“Our policy update clarifies business communications and enhances transparency,” Keith Cartt tweeted, adding that the company was answering new questions it had received regarding the new rules.
The head of WhatsApp assured that “it has no effect on people interacting privately with friends and family.”
Keith Cart also shared answers to the “Common Questions” link to a detailed link to the WhatsApp FAQ section.
WhatsApp has vowed not to undermine last-minute encryption
WhatsApp, on the other hand, reassures users that their conversations between friends, family and co-workers on WhatsApp remain.
“We can’t view your private messages or listen to your calls, nor can we view Facebook,” WhatsApp said.
The Facebook-owned company assured users that it would “never undermine” encryption in the end. It added that the company labels “every chat” so that people are aware of the “commitment”.
WhatsApp is not logging in
WhatsApp explains to users that it does not have “logs” of messages and calls.
The company said traditional mobile carriers store such information but the app does not because it would be a “privacy and security threat” for them to keep a record of two billion users.
WhatsApp says it can’t see the location of its users, nor can its parent company, Facebook.
“When you share your location with someone on the WhatsApp, your location is protected by end-to-end encryption, which means that anyone other than the person you share your location with Can’t see
On the same topic with regard to Facebook, the company also assured users that it does not share its contacts with Facebook. It states that phone numbers can be entered from a user’s address book to “make messaging faster and more reliable.” Are taken.
Groups are private chats
The Facebook-owned company, which is gaining access to group chats, said the chats are private.
The company said it uses “group membership” to deliver messages and to protect the service from “spam and abuse”.
WhatsApp said, “We do not share these data with Facebook for advertising purposes. Again, these private chats are finally encrypted so we cannot view their content.”
The company told users that they could compile their messages for “extra privacy” to disappear.
The company also said that users can download their data and see what information the company has in their account.
How Rules Affect WhatsApp Business
The company said millions of users rely on the WhatsApp to “communicate securely with all kinds of businesses”, adding that it wants to make it easier and better to send messages to consumers.
The company added that it is providing Facebook hosting services because some large businesses need to use the “manage these communications” option.
But he reiterated that WhatsApp could not see what the user was saying or that Facebook could use the information for its own marketing purposes.
The company said, “In order to ensure that you are notified, we clearly label interactions with businesses that choose to use hosting services from Facebook.”
“Facebook’s branded e-commerce features, such as shops, will allow some businesses to display their products in a similar way in the WhatsApp so that people can see what is available for purchase,” the statement said.
He added that if this option is used, then it will be used to “personalize” the shopping experience.
The company also said that users can view an ad on Facebook with a button to send a message to the business through the WhatsApp.
“The way you interact with these ads can be used to personalize the ads you see on Facebook,” the company said.
WhatsApp is on fire
Earlier this year, the company announced a change in its terms and conditions, after which it was hit.
The policy change has shocked users who have questioned the logic behind sharing data with Facebook and are encouraging others to install Signal and Telegram apps, which have seen a sudden increase in demand. ۔